Privacy Policy

1. Introduction

Fixpanic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered infrastructure debugging service.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, company details)
• Payment information (processed securely through third-party providers)
• Support communications and feedback
• Infrastructure configuration data you choose to share

2.2 Information We Collect Automatically

• Usage data and analytics
• Device and browser information
• IP addresses and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

• Provide and maintain our AI debugging services
• Process transactions and manage your account
• Improve our services and develop new features
• Send important updates and security notifications
• Provide customer support and respond to inquiries
• Comply with legal obligations

4. Data Processing and Storage

4.1 Infrastructure Data

Your infrastructure data is processed in real-time to provide AI-powered debugging assistance. We do not store sensitive infrastructure data permanently. Data is processed in memory and automatically purged after analysis.

4.2 Data Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits to protect your information.

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With trusted service providers under strict confidentiality agreements
• In connection with a business transfer or merger

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Object to processing
• Data portability
• Withdraw consent

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: